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NEWS UPDATES ON BIKES & CARRIERS ETC.

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NEWS UPDATES ON BIKES & CARRIERS ETC.

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NEWS UPDATES ON BIKES & CARRIERS

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Contact formsNichlas Lloyd2023-04-20T15:06:11+02:00

WELCOME TO STRØM’s SELF-SERVICE ASSISTANT

SELF-SERVICE ASSISTANT

Select your bike and subject. This way we can help you the best way possible ⚡️

Assembly

Assembly Guides – Select your bike

City W – Assembly

City M – Assembly

Maintenance

Maintenance Assistant – Select your bike

City W – Maintenance

City M – Maintenance

Technical Issues

Technical Assistant – Select your bike

City W – Technical support

City M – Technical support

Couldn´t you find what you are looking for or do you need a different kind of help?

Please select the one subject you need help with and we will get back to you as soon as possible

Sales

Missing parts contact form

Email address *

Insert Phone number *

Full name of purchase *

Country *

Spareparts or new bike? *

Please select the best suitable subject for your inquiry

I need spareparts

I would like to buy a new STRØM Bikes

Invoice number of purchase *

Upload invoice of purchase

Find your invoice in your email

Choose File

Bike model purchase year *

Colour *

US 32 km/h or Eu model 25 km/h *

Battery size *

Do you have questions or input? *

Thank you for your message. It has been sent and we will review it shortly

There was an error trying to send your message. Please try again later or check for missing information in the requierd fields.

Ambassador

Ambassador contact form

Email address *

Insert Phone number *

Full name of purchase *

Address Information *

City *

Country *

Invoice number of purchase *

Upload invoice of purchase

Find your invoice in your email

Choose File

Bike model purchase year *

Colour *

US 32 km/h or Eu model 25 km/h *

Battery size *

Subject of question? (Ambassador) *

Please select the best suitable subject for your inquiry

New Ambassador

Current Ambassador

Do you have questions or input for the ambassador program? *

Thank you for your message. It has been sent and we will review it shortly

There was an error trying to send your message. Please try again later or check for missing information in the requierd fields.

Shipping

Shipping contact form

Email address *

Insert Phone number *

Full name of purchase *

Address Information *

City *

Country *

Invoice number of purchase *

Upload invoice of purchase

Find your invoice in your email

Choose File

Bike model purchase year *

Colour *

US 32 km/h or Eu model 25 km/h *

Battery size *

Subject of question? (Shipping) *

Please select the best suitable subject for your inquiry

Amssebly issues

Adress change

Damaged parts

Delivery issues

Missing bike

Missing carrier & basket

Missing track & trace #

Missing parts

Others

Please insert missing parts

Front carrier & basket

Rear carrier

Low front carrier

Suspension fork

Hydraulic brakes

Mobile holder

Charger Normal (2AH)

Super charger (4 AH)

Premium package

Upgraded battery

Fender (Pleas clarify in messages)

Please upload picture documentation if any.

Choose File

Please tell us more about you issue or questions? *

Thank you for your message. It has been sent and we will review it shortly

There was an error trying to send your message. Please try again later or check for missing information in the requierd fields.

Finance

Invoice & refund contact form

Full name of purchase *

Email address *

Insert Phone number *

Address Information *

City *

Country *

Invoice number of purchase *

Upload invoice of purchase

Find your invoice in your email

Choose File

Subject of question? (Invoice / finance) *

Please select the best suitable subject for your inquiry

Correction of invoice

VAT issue

Repair Refund

Bike Refund

Carrier & basket refund

Others

Bike model purchase year *

Do you have questions or input? *

Thank you for your message. It has been sent and we will review it shortly

There was an error trying to send your message. Please try again later or check for missing information in the requierd fields.

Technical bike support

Bike support contact form

Full name *

Country *

City *

Email address *

Phone number *

Backer ID / Invoice number *

Upload invoice

Choose File

Bike model purchase year *

Colour *

Bike size *

US 32 km/h or Eu model 25 km/h *

Battery size *

Select your display *

LED display

LCD display

Colour display

Please only insert 1 issue pr box. If you have more please go to box 2, 3 and 4. This speeds up our work flow ⚡️

Issue 1

Problem description - 1

Choose File

Issue 2

Problem description - 2

Choose File

Thank you for your message. It has been sent.

There was an error trying to send your message. Please try again later.

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join the ride on our social platforms

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PRE-ORDER - FATBIKE 2.0

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WELCOME TO STRØM’s SELF-SERVICE ASSISTANT

SELF-SERVICE ASSISTANT

Couldn´t you find what you are looking for or do you need a different kind of help?

Please upload picture documentation if any.

Please only insert 1 issue pr box. If you have more please go to box 2, 3 and 4. This speeds up our work flow ⚡️

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