TECHNICAL SUPPORT / DAMAGE

If you experience any issues with your bike, please do the following 4 easy steps.

In order to provide you with the best service possible, you have to download skype on your phone. Please follow the instructions bellow:

  1.  Download skype: https://www.skype.com/en/get-skype/
  2. Log-on with your current account or create a new one.
  3. Add skype id: Support@stroembikes.com.
  4. Upload pictures and a short description of your issue. Please include your Contribution ID (If bought on indiegogo) or order number.

This will allow us to serve you in the best way possible with video calls and live chat for quick problem solving.

OR

CUSTOMER SERVICE

Product information, receipt info, missing parts etc., please contact us through the formula.


CUSTOMER SERVICE

Product information, receipt info, missing parts etc., please contact us through the formula.

TECHNICAL SUPPORT / DAMAGE

If you experience any issues with your bike, please do the following 4 easy steps.

In order to provide you with the best service possible, you have to download skype on your phone. Please follow the instructions bellow:

  1.  Download skype: https://www.skype.com/en/get-skype/
  2. Log-on with your current account or create a new one.
  3. Add skype id: Support@stroembikes.com.
  4. Upload pictures and a short description of your issue. Please include your Contribution ID (If bought on indiegogo) or order number.

This will allow us to serve you in the best way possible with video calls and live chat for quick problem solving.

Best regards STRØM Bikes support.

STRØM SHIPPING ADDRESS:

Ackro – STRØM Bikes

Farverland 6

2600 Glostrup

Denmark

+45 61 60 61 60

STRØM SHIPPING ADDRESS:

Ackro – STRØM Bikes

Farverland 6

2600 Glostrup

Denmark

+45 61 60 61 60